Guest Reviews
14.05.2012
Elaine, Portadown
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
We had a fantastic stay at your hotel. Your staff were excellent from the minute we arrived at reception, through to your restaurant staff and bar staff. The food was excellent in taste and presentation and many compliements to your Chef. Our only regret is that we were only staying for 1 night but we will be back.
11.05.2012
David , Melbourne
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Great reception Lady(quality of Staff an employer dreams about),staff in restaurant also fantastic.Room was very comfortable all good. We have recommended The Tower to many people.My Brother in law with 3 others is going to stay a couple days with you next year
05.05.2012
Mike, Canterbury
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Conveniently situated for everything I wanted to do in the City. When I return, I'll definitely stay here again
30.04.2012
Mary, Castlederg
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Was a lovely hotel, would be happy to stay again and will recommend to family and friends
27.04.2012
Tony, Burton on Trent
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Stayed a single night on my own while working in the area. The staff were so friendly and were very helpful. The restaurant was great and the service and the food were exceptional. It was the first time I'd stayed there but would definitely stay again and would reccomend The Tower to anyone. 10/10
